The Home Improvements Guarantee offers, we believe, one of the the best consumer protection schemes in UK, providing financial protection and guaranteed workmanship on your home improvements before, during and for up to 10 years after it has been completed. No more worries about runaway builders – even your deposit is protected, and in the unlikly event your contractor does not turn up to do the work the amount of your deposit will be made available to hire a different vetted contractor. Any money you entrust with the Home Improvements Guarantee is held in a HSBC Client Account. Payments and any deposit transactions are processed by our secure financial partner Transpact. This process is regulated and registered with both HM Revenues and Customs and the Financial Conducts Authority (FCA).