FAQs

Tradesmen FAQ's

Commercial insurance can be obtained but the premium is calculated as a percentage of the contract – ranging from 1.5 % – at point of application.
We can cover all of the above apart from, Damp Proofing, General Electrical Works (unless part of the installation of a product i.e. solar), internal / external decorating. Landscaping includes decking, fencing and patio/paving. The policy will also cover wooden outbuildings i.e garden office room.
Yes, to ensure that the guarantees are fair to the consumer and would also be covered under the guarantee insurance.
The policy will only cover the consumer against cessation of business. If the installers accreditation for gas/electrics expires, under the original guarantee (if covered) they are still obligated to undertake any remedial works. In the absence of the suitable accreditation(s) they will have to subcontract that work to a third party at their own expense.
As there a no personal or directors guarantees obtained under the provision of guarantee insurance the answer is no. However if the consumer is not issued with a full written contract, obtained planning permission (if applicable) and be given a policy they will not be covered by insurance, so the consumer themselves may approach the building firm for compensation
Yes this is deemed commercial as no one person residing in the property would necessarily be responsible for the upkeep of certain aspects of the building (hence the management company handling repairs etc)
Yes this is deemed commercial as no one person residing in the property would necessarily be responsible for the upkeep of certain aspects of the building (hence the management company handling repairs etc)
: Retrospective insurance can be provided.

Home Improvement Protection For The 21st Century

The Complete Solution To the Problem Of Cowboy Builders & Rogue Tradesmen And Its Free! Building with Peace of Mind

Tradesmenconnect
Where Reputations Count

Get in touch with us
Click Here

Consumer FAQ's

All members are thorougly vetted before they can be accepted as a member. We also work very closly with the Trading Standards Approved Buy with Confidence Scheme which has, in our opinion, some of the strictest vetting criteria in the country.

Tradesmenconnect is a proud member of this scheme We will endeavor to find the right contractor that will be able to supply the works required

A.It is becoming common practise these days for contractors to ask for a deposit. There are a number of reasons for this. 1) That they require funds to order goods in advance to ensure that they can start the project on the date you have both agreed 2) The deposit payment shows commitment from you that the contract is actually going ahead and they are the chosen contractor that will be doing the work.
Payments will be made in accordance to the contract signed by you and the contractor – so either when the work is completed or by any agreed stage payment date and you are happy with the completed job or stage of the project.
.To be honest – Normally, you would have none! Your deposit monies paid would be lost! However if you are covered by our Deposit Protect Guarantee another vetted contractor would be instructed to start the project and take over the construction. The Deposit Protection Guarantee can even be set up and a certificate of cover emailed to you so you have physical proof you are protected before you have paid any monies to the contractor. This is an unique service whichs gives you that essential ‘Peace of Mind’
All questions should be taken up with the contractor.
In the unlikely event of a dispute between you and the contractor you should always try to resolve the dispute with the contractor.In many instances disputes arise which can easily be worked out.If you are still having difficulties please contact us and we will try to resolve the matter by mediation.

If you have the protection of an Insurance Backed Guarantee If the builder or tradesmen goes in to liquidation or is unable to complete the works the insurer we will instruct a new contractor to finish the job or project

If you require a vetted contractor to give you a quote for your project please just click the Need A Contractor button request on the Home page and fill in the short form with your contact details and the type of work you need.We will then source three contractors in your area to contact you to arrange to visit the property and give you a quote.

If you have already chosen a contractor, or have one in mind, you can still be protected by a Insurance Backed Guarantee but,of course, we would have to vet them. So, for maximum protection all you need to do is to fill a short form with your contact and project details and our advisers will help you find the best tradesmen in your area.

Your deposit is protected by an Insurance Backed Guarantee so that in the unlikely event that the contractor ceases the trade before they start work on the project, another contractor will be assigned to start the project.

The deposit amount that you paid in the beginning will be paid to this contractor by the insurance company.This means that your deposit is always safe.

Tradesmenconnect provides rated tradesmen throughout the country. Our vetted tradesmen can undertake following types of projects:

House extensions, Garage conversions, Loft conversions
Window replacements, Roofing, Bathroom & Kitchens
Garden Rooms, Garage Conversions, Orangeries, Solar – PV and Thermal, Wooden Outbuildings

 It’s a completely free of charge service for homeowners.

You will need to go through, and pass, our contractor vetting procedure. We will need your experience and qualification details along with references of recent clients you have worked for. We will also check relevant insurances and liability policies. You are required to have these policies valid all the times and sign our code of conduct.

This warranty is an Insurance Backed Guarantee and guarantees our contractors guarantee for up to TEN years. For example if the contractor gives you a written guarantee for 7 years the Insurance Backed Guarantee will guarantee your contractors guarantee for 7 years. So if you have a problem in 5 years time and the contractor has ceased to trade ,for whatever reason, your guarantee is still valid.

All of our tradesmen are approved through our vetting procedure and have signed our quality charter.

Home Improvement Protection For The 21st Century

The Complete Solution To the Problem Of Cowboy Builders & Rogue Tradesmen And Its Free! Building with Peace of Mind

Tradesmenconnect
Where Reputations Count

Get in touch with us
Click Here
Riverside Business Centre, Fort Road, Tilbury, Essex, RM18 7ND
Facebook-f
Clients Support
Relevant links
Subscribe